Health and safety measures in Hotel Santo Stefano
*Our visitors do not need a health certificate prior to arrival
* We perform random temperature checks upon guests’ arrivals
* We ensure contactless check-in/check-out through plexiglass structures in reception
* Our guests access their room entrance directly from outside the hotel without entering the hotel lobby
* Our guests can decide for no in-room house keeping during their stay
* We allow fresh air to enter the rooms by leaving the windows open between departures and arrivals
* Our cleaning crew wear appropriate personal protective equipment
* We daily sanitize common areas
* We sanitize guest’s keys
* All employees are trained and monitored to follow a cleaning protocol
* We use disinfectants approved by regulatory authorities that kill the COVID-19 virus
* We use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces
* We disinfect high touch areas in guest rooms including light switches and door handles
*Furniture and table in public areas arranged to allow more space for distancing
* We do not allow people who don’t stay at the hotel to enter the rooms
* We have altered check-in / check-out hours to allow more time between departures and arrivals
* We do provide medical kits (masks, gloves and sanitizer) to the staff
* We do provide medical kits (masks, sanitizer) to the guests
* Hand sanitizing stations are provided throughout the hotel
* Signage in lobbies remind guests to maintain social distancing protocols
* Unnecessary items are removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens
* All linens, towels and laundry are washed in accordance with the official guidelines
* We have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)
* A doctor is available on-call
* Our Hotel was closed during the pandemic period from October 2019 till 27 June 2020